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WAITER ON THE WAY BLOG

Consumers Rank Favorite Restaurant Chains

August 6th, 2011

The nation’s most popular casual-dining chains — including The Cheesecake Factory, which was the runaway favorite in a recent customer survey — will stand to benefit from more optimistic consumer sentiment if they focus on the experience provided, convenience and food quality. According to a Market Force survey, a customer experience management firm based in Boulder, Colo., one in four co …

By Stephen J. Bailey
Posted in Family Eating
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